About us

ABOUT US
New Marts is a one stop shop solution for all your shopping needs. We are a small USA based retail business and offer online shopping throughout the United States.
We have been trading for about half a decade on various different online platforms with one aim and one aim alone, to provide the best prices for quality products. In mid-2013 we decided to take this experience to a whole new level with our own customised online shopping platform – “newmarts.com”
The idea was to take our products and provide customers with a unique and safe online shopping experience. We combined our experience with our customer feedback to develop what New Marts is today. And it does not stop there, our team works around the clock from around the globe to continuously improve it.
Unlike most online shopping websites, we at New Marts believe that every aspect of our business needs to be ethical and we have a strong sense of responsibility throughout our company towards the environment, society and the people we serve.
As fun as New Marts sounds it is completely safe to shop on New Marts. We are a VISA, PayPal and other online payments approved website, which in simple words means whatever you pay for is secured and your personal information is completely safe.
We follow a very strict privacy policy under the data protection act 2003 and can guarantee that we try our best to make this website as safe as possible. Our team constantly looks for any bugs, hacks or any signs that might suggest that the safety of our valued customers is at risk and we work hard to eliminate such risks.
We take pride in offering competitive prices and better quality products. We work hard to ensure that our products meet the highest standards at affordable prices. We source our products from manufacturers in Britain to as far as China. Some of our products are directly shipped from our suppliers on our behalf to the customers. This is done to save time and deliver your purchased products as soon as possible.
As soon as you place an order with us, our dedicated sales team sorts your order, packs your items and dispatches it off to you within 2-3 working days. In most cases we dispatch items on the same day however sometimes due to unforeseen circumstances it may take up to 3 days. Depending on the product location and delivery options selected, you then receive the order within the specified delivery time frame.
We aim to provide an excellent service to our customers and our customers highly recommend us to their friends and family. We work hard to ensure that you have complete peace of mind while you shop at New Marts.
We hope you have a great shopping experience at New Marts. If you have any questions about using and buying with us, contact our Customer Support team. We are always happy to help.
You can find answers to Frequently Asked Questions on our help page. Otherwise use one of the following if you wish to talk to one of our representatives in our customer support team:
By phone 408 786 5911 *
By email using our online Contact form
By live chat*
*Mon-Fri 9am – 8pm and Sat & Sun 11am – 6pm